|
Information Management
and Knowledge Management are very similar
processes. People often interchange the two terms because
they think the terms mean the same thing.
Information
Management and Knowledge
Management systems are different
products.
Information Management
Systems
Knowledge
Management Systems (KMS) go
one large step further. KMS couple applicable
information with captured organizational experience/knowledge
and share the information and experience, together,
with the appropriate recipient/s so that it leads
to a more competently and efficiently operated
organization.
EDO's Solutions
Our
Information
and Knowledge
Management solutions
are
designed from the ground-up using the latest Internet
and Intranet technologies.
We integrate
proprietary processes and tools with Commercial-Off-The-Shelf
(COTS) software and hardware to gather, convert,
format, and deliver information and/or knowledge
across a
client's
enterprise.
 |
Our typical solutions are structured
as an Intranet that supports secure remote
access. An Intranet server is the storage repository
for the information and/or knowledge. The server
is integrated with custom software modules to manage
the transfer of existing information into the system,
minimize system maintenance, and provide remote,
two-way, world-wide user access to the information.
The server's repository content can be mirrored
to customer-designated servers anywhere in the
world. |
|
System maintainers and users gain access through
standard telecommunication channels, such as Local
Area Networks (LAN), Wide Area Networks (WAN),
Wireless Networks, or the Internet. External access
is controlled by a "firewall", a set
of software protocols that restrict access via
passwords, logon strategies, and other security
techniques. |
|
Typical system content includes training media,
maintenance documentation, test procedures, problem/resolution
information, surveillance videos, reports, presentations,
etc. |
|
An interactive help desk with news groups can
be added to enable users to log problems, receive
help, search for answers, and check problem status. |
|
EDO solutions are cost-effective
and can be used by businesses/
government agencies and military
organizations. |
|
Learn about the benefits of using our Information
and Knowledge Management Solutions. |
| Top |
Updated:
January 24, 2008
|
